Embedded Files
Frequently asked Questions
Frequently asked Questions
Features
Features
From which documents fields/questions can be imported into Form Builder
The following document types are directly supported for importing into Form Builder
Google Sheets
Google Docs
Google Slides
Google Forms
If you have other formats like CSV/TSV, or Microsoft Excel spreadsheet or Word or PDF, you can upload the file into Google Drive and convert into Google Sheets or Docs before importing through Form Builder.
What are the field types supported in the Form Builder?
The following field types are currently supported
Short answer
Paragraph
Multiple choice
Checkbox
Drop down
Linear scale
Multiple choice grid(supported for Google Forms, Sheets)
Checkbox grid(supported for Google Forms, Sheets)
Date
Time
Image
Section
Title and description
Quota & License
Quota & License
What is meant by quota & usage in Form Builder?
What is meant by quota & usage in Form Builder?
Quota refers to the limit provided on Form Builder based on the current plan.
Usage refers to the successful import in Form Builder.
One Import is equivalent to creating one item/ field in the form (includes one question, options, and other settings for that question)
How do I check my current usage?
How do I check my current usage?
How do I check my remaining quota?
How do I check my remaining quota?
How do I see my account details?
How do I see my account details?
You can check your current usage and remaining quota under the Account section in Form Builder
Open Form Builder
Click on Menu ☰ (top left corner)
Click on the Account menu to see the usage details
You will see the usage/quota, account details like plan, validity
Does my plan get renewed automatically?
Does my plan get renewed automatically?
If you have taken the plan via PayPal or Stripe, it gets renewed automatically until cancellation.
If you have taken the plan through a manual request, it does not get renewed automatically. You need to renew it manually again or can pay via PayPal or Stripe to get renewed automatically.
How is my usage calculated?
How is my usage calculated?
On subscription/ upgrade, your account will be assigned to your purchased plan.
There will be a quota (usage limit) for every plan. For example, the Pro plan has 10000 imports per month.
For every successful Import, your usage increases by 1.
The usage resets and usage becomes 0 on the 1st day of every month irrespective of your subscription/ renewal date.
I see the quota is for a month. When does my quota reset?
I see the quota is for a month. When does my quota reset?
I had purchased a Pro plan in Form Builder and now I have upgraded it to Business plan but my usage is not reset?
I had purchased a Pro plan in Form Builder and now I have upgraded it to Business plan but my usage is not reset?
The usage resets on the 1st of every month irrespective of the subscription/ renewal cycle of the user. The quota is defined as per the current plan. If you want more quota within the calendar month, you need to upgrade to a higher plan.
When you upgrade the plan, your quota gets increased as per the new plan, however, the usage gets reset only on the 1st day of the coming month.
General Troubleshooting
General Troubleshooting
When I open add-on I get "drive.google.com refused to connect". Why?
When I open add-on I get "Action not allowed" or "You do not have permission to perform this action" or "ScriptError: Authorization is required to perform that action". Why?
This issue can occur if users have logged into multiple Google accounts from the same browser. Mainly if one account has access to your document and other accounts do not have access.
To resolve this issue:
Please sign out from Google and sign in with only one Google account
OR
Use Chrome's incognito window to load the add-on.
Form Import Limitations
Form Import Limitations
Google Forms API Batch Update Limitation
Google Forms API Batch Update Limitation
Why is this happening?
Google Forms has a limitation on the number of questions that can be added to a form, through the API. When attempting to add a large number of questions in a single batch update, or when the form is already too large, the Google Forms API returns an error indicating that the batch update failed due to exceeding the entry limit of the form schema.
What should I do if I'm impacted by this issue?
If you're experiencing this issue, please refer to the problem on Google's Issue Tracker at https://issuetracker.google.com/issues/257209910. Kindly consider clicking on 'Vote: I am impacted' and leaving your comments to convey to Google the significance of addressing this limitation (within the Google Form API).
Other Issues
Other Issues
I am not able to choose a Google Sheet after selecting Google Sheets as app. What is the problem?
Selecting Google Sheets, Doc, Slide or Form for importing requires Google Picker to be working. On certain browser configurations, Google Picker does not open up. Please check how to Resolve Google Picker not opening for detailed instructions to solve this issue.
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